Privacy Policy

At ThemeNest.ai, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access our website and use our services.

By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of information to provide, operate, and improve our services. This includes information you provide directly, data collected automatically, and limited data from trusted third-party services.

a. Information You Provide

• Full name, email address, and account login details
• Billing information such as name, address, and payment details
• Business information including project requirements
• Messages or inquiries submitted via forms, chat, or email

b. Information from Third Parties

• Payment confirmation data from providers like Stripe or Razorpay
• Basic profile details from social login services like Google
• Aggregated usage data from analytics and tracking tools

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process payments and deliver digital products
• Provide customer support and respond to inquiries
• Send service updates, alerts, and notifications
• Improve website performance and user experience
• Send promotional emails (you can opt out anytime)
• Detect and prevent fraud or misuse
• Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, improve website performance, and understand user behavior. These tools help us deliver a more personalized and efficient service.

Types of Cookies We Use

• Essential Cookies – Necessary for basic website functionality
• Performance Cookies – Help us analyze usage and improve performance
• Functional Cookies – Store your preferences and settings
• Marketing Cookies – Used to deliver relevant ads and track campaigns

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. How We Share Your Information

We do not sell or trade your personal data.

We may share your information with:

• Trusted third-party service providers (hosting, payments, analytics, email)
• Legal authorities when required by law
• Business partners in case of merger, acquisition, or asset transfer

All third parties are required to keep your data secure and use it only for authorized purposes.

5. Data Retention

We retain your personal data only as long as necessary to:

• Provide our services
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

6. Data Security

We implement industry-standard security measures, including:

• SSL/TLS encryption
• Secure data storage systems
• Restricted access to sensitive data
• Regular security monitoring and updates

While we strive to protect your data, no method of online transmission is completely secure.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal data from children.

If such data is identified, it will be deleted immediately.

8. Third-Party Links

Our website may include links to third-party websites or services.
We are not responsible for their privacy practices. Please review their policies separately.

9. International Data Transfers

ThemeNest.ai operates from India but serves users globally.
Your information may be transferred and processed in India, where data protection laws may differ from your country.

By using our services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

Continued use of our services after updates means you accept the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us:

ThemeNest.ai
Email: support@themenest.ai
Phone: +91 8000582063
Website: https://www.themenest.ai/